Sheraton West Des Moines Hotel - West Des Moines, Iowa

Lola Elzein

It was the pure wellness room for me that earned them the 5 stars plus they do have outstanding service. I had a bad cough before coming here and I slept through the entire night and did not cough once due to the pure wellness room. There is this incredible purifier and the bed was super comfy. This is our second year here for a dance comp and the pure wellness room made a HUGE difference.

FA Mel Z (Z Goddess)

Arrived in the late evening. The hotel was very spacious and clean. From walking in the front entrance immediately your attention is drawn to the traditional Sheraton feel and beautiful center point man made waterfall. This location has a great well equipped gym with everything you would need for a good workout and even an inground indoor pool w/ amenities. Luckily the pool hours are really nice from 6am-11pm. Unfortunately it was close cause I arrived very late after 11pm. The breakfast offered in the morning was delicious and had a nice variety of cooked foods, healthy snacks and fruits. Look forward to my next visit here when in the area.

Jessica Rieper

Several of my team members checked in, and a few hours later, the hotel room was also checked out to someone else. Thus, someone walked into their hotel room while they were inside the room. I can’t even begin to express the privacy concerns here, let alone the security concerns! What is more astounding is the property manager didn’t care one bit when all of these were reported! What used to be such a nice hotel is now just complete garbage.

James Cook

I was given a night here when my flight canceled. I had no baggage because I was traveling between my homes. Front Office Supervisor, Matt Glenn went out of his way to provide toiletries, etc. He also arranged for me to take the shuttle back to the airport with the flight crews.

I also appreciated the hotel restaurant providing an excellent light meal at a fairly late hour. And the room was clean, well-appointed, modern and comfortable. I will definitely stay at this hotel again when I need accommodations in Des Moines.

Kyle Roeder

Staff was nice!

My king bed had a massive sag in the middle—like black hole level sag. Breakfast was not included in the room rate, and there’s no way on earth I’m paying $15 for a run of the mill hotel breakfast that’s included at every other hotel chain.

Peter Vinge

Phenomenal experience at the Sheraton West Des Moines hotel. We recently went there for football tournament and were pleasantly surprised by the amenities the phenomenal customer service and the cleanliness of the entire estate. The only downfall was the elevators and the pool. While the pool was adequate, I was quite small for a facility of this size. Also a side note there is no hot tub which is a huge drawback in my book. The exercise facility was top-notch with State of the art equipment. With the hotel being incredibly busy there were only two elevators for over 10 floors and sometimes the weight to get from the higher levels down to the lobby was 10 to 15 minutes. Other than that it was a phenomenal place and I would highly recommend staying here.

Mike Swoish

I stayed here for work and had no complaints! My room was clean and had a comfortable king bed. The bathroom was a bit cramped but the shower was nice and had decent pressure for being on the 8th floor. The staff and bar downstairs were great as well.

Thomas Gotzler

Our family enjoyed our 3 night stay. The courteous and professional staff was exceptional. The room was clean and quiet. The workout room and pool area were clean. Our bar service was great. I would recommend this hotel.